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Redaction Policy

The best solution for redacting individual records from your On Data Suite is to remove the records manually from the file.

On Data Suite is a Data Warehouse, therefore, it is our policy to not directly alter data once it is in our data store.

In order to remove the student record from your data file center, you will need to follow the steps outlined below:

1. You will need to delete the file that contains the student information from the file center. MAKE SURE YOU HAVE A COPY OF THE FILE PRIOR TO REMOVAL. If you do not have the file you will need to put in a support ticket through the OnPoint ticket system requesting a copy of the file.
https://kb.ondatasuite.com/knowledge-base/file-delete/

2. Open the file in question and remove the student row of data from the file.
This insures that if your file is reloaded from your original file in your data store, the redacted data is not going to be loaded again.

3. Upload the redacted file into the file center.

NOTE: Any individual data reconciliation results will not transfer with a newly edited file. This means if we remove a file by request and a new file is uploaded later with the same student data it will once again be placed into your data warehouse and you will have to repeat the removal request. 

Updated on 04/17/2025

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