1. Home
  2. Ticket Email System Requirements

Ticket Email System Requirements

The OnDataSuite ticket support system relies upon emails to be sent to users in order to work properly.

Your server must be configured to allow for outbound emails to flow through “Port 25”.

Additional In order to use the OnDataSuite support ticket system your network must allow access to “https://redmine.aloesoft.com/“.

Updated on 10/11/2021

Was this article helpful?

Need Support?
Can't find the answer you're looking for?
Contact Support